[Business]
Company name: Xiborg Corporation
Address: Glass Plus Takanawa, 3-10-2 Takanawa, Minato-ku, Tokyo
Responsible person: Ken Endo, CEO
Contact]
info@xiborg.jp
*We will reply by the next business day.
The price of each product and ticket is shown including tax.
For Peatix use, the following
Payment Methods and Timing]
1. Payment Methods
Payment can be made by credit card (Visa/Master/JCB/AMEX/Discover/Diners Club/Paypal), convenience store, or ATM (including net banking). Please refer to each event page or the ticket application page for details.
(1) For credit card payment
(1) For credit card payment
Enter the required information for credit card payment on the billing information entry screen, and credit processing and settlement will be performed when the purchase is confirmed.
(2) Convenience store/ATM payment:
A payment information e-mail will be sent to you after your ticket application. Please pay within the payment deadline indicated in the payment information e-mail.
Ticket delivery will be completed by sending an e-mail to
after the payment procedure.
Returns and Cancellations]
In principle, due to the nature of our products, we do not accept returns or cancellations of products, but we will accept returns or cancellations only in the following cases. (The 220 yen convenience store/ATM payment fee will not be refunded.)
- If the Orderer himself/herself requests the event organizer to return or cancel the order by the event date and time, and the event organizer accepts the request.
PLEASE NOTE THAT A FEE OF 340 YEN PER ORDER WILL BE CHARGED FOR PAYMENT AT A CONVENIENCE STORE OR ATM IF MORE THAN 50 DAYS HAVE PASSED SINCE THE PAYMENT DATE FOR CREDIT CARD PAYMENTS. IF YOU WISH TO RETURN OR CANCEL YOUR TICKET, PLEASE FOLLOW THE INSTRUCTIONS IN THE "I WANT TO CANCEL MY TICKET" SECTION OF THE HELP PAGE.
IN THE FOLLOWING CASES, TICKETS PURCHASED WILL BE RETURNED OR CANCELLED AND THE FULL TICKET PRICE WILL BE REFUNDED. (THE CONVENIENCE STORE/ATM PAYMENT FEE OF 220 YEN WILL NOT BE REFUNDED.)
- When an event is cancelled due to the event organizer's circumstances and the event organizer follows the cancellation procedures prescribed by the Company.